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Case study · White-label partnership

White-label development for a Michigan IT company

An overstretched in-house team replaced by a delivery team that ships WordPress, Shopify and custom app work under the client's own brand.

Client

Details Withheld

Industry

IT services

Location

Michigan, USA

Services

White-label partnership · WordPress development · Shopify development

$50,000+

Saved per month on development costs

6

Service lines delivered under their brand

1

Brand on every deliverable, theirs

01 · The challenge

The in-house team had become the bottleneck.

An IT services company in Michigan was turning down work it had already won. Development costs at home were rising and hard to forecast, and a short-staffed team meant deadlines slipped on the projects they did take.

In-house development costs were rising and impossible to budget against

Staff shortages pushed deadlines past their dates, which cost them reputation with clients

Internal bandwidth capped how many projects they could accept, so growth stopped at the team's size

02 · What we built

A delivery team behind their brand.

RP IT Solutions works as their engineering department. Work is scoped, built and supported here, and handed over under the client's name - their clients deal with them throughout.

Project management

Planning and execution from brief to handover, so their account team manages the relationship, not the build.

WordPress and Shopify

Sites and stores built and customised on both platforms, to their specification and under their brand.

Custom web and mobile apps

Bespoke application work their in-house team had no capacity to take on.

Ongoing maintenance

Support, security and performance work on live sites, handled continuously rather than on request.

Google and Office 365

Configuration, migration and ongoing maintenance of client workspaces.

03 · The result

Over $50,000 saved every month.

They take on the projects they would once have declined, deliver them on their own dates, and pay a predictable monthly cost instead of carrying the headcount.

Monthly development cost dropped by more than $50,000 against running the work in-house

Projects ship on their committed dates, which repaired the reliability problem with their clients

Capacity is no longer capped by headcount, so they can bid on work beyond their team's size

RP IT Solutions has been an invaluable partner. They meet every deadline, the cost savings have been substantial, and their reliability has strengthened our growth trajectory.

Details Withheld

Technology

Front end

HTML · CSS · JavaScript

Back end

PHP

Database

MySQL

Integrations

Google Workspace · Office 365

Services used

White-label partnership

→

WordPress Development

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