Case study · Malware recovery
Nine hacked websites restored for a US company
Nine compromised sites across WordPress, Laravel and core PHP, cleaned and rebuilt from scratch with no backups to restore from - and nothing lost.
Client
Details withheld
Industry
Details withheld
Location
USA
Services
Malware removal · Website maintenance · Security hardening
9
Sites cleaned and brought back online
00
Backups available to restore from
00
Records lost
01 · The challenge
Nine sites compromised, no backups anywhere
A US company found malicious code and malware across all nine of its websites. None of them had a backup. The usual recovery route - wipe and restore from a clean copy - was not available on any of the nine.
Malicious files and hidden scripts were spread across every site on the server
Not one of the nine had a backup, so anything deleted in the cleanup was gone for good
Customer data, revenue and the company's reputation were all exposed for as long as the sites stayed down
02 · What we built
Cleaned, rebuilt, then hardened so it cannot recur.
With nothing to restore from, every site had to be cleaned in place and rebuilt from what could be recovered - across three different stacks - then secured and put on backups before being handed back.
Malware removal
The server was scanned and every infected file and hidden script removed, site by site.
Data recovery
Site files, databases and user data were recovered and verified against the live sites.
Rebuilt across three stacks
All nine sites were rebuilt from the recovered files - WordPress, Laravel and core PHP - then tested page by page.
Security hardening
A firewall, brute-force protection and login restrictions went on, and every plugin and dependency was brought up to a secure version.
Backups and monitoring
Automated backups now run on all nine sites, with real-time monitoring and alerting to catch the next attempt.
03 · The result
Nine sites back online, nothing lost
Every site was recovered without a single backup to work from, and the company now has automated backups and monitoring so the same situation cannot arise again.
All nine sites were cleaned, rebuilt and verified, with zero data loss
The gap that caused the crisis - no backups at all - is closed on every site
Monitoring and alerting now catch threats as they happen rather than after the damage
We were in crisis when RP IT Solutions came to the rescue. We couldn't be happier with their expertise and support.
Details withheld
Technology
Platforms
WordPress · Laravel · Core PHP
Hardening
Firewall · Brute-force protection · Login restrictions
Monitoring
Real-time monitoring and alerting
Integrations
Services used
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